Company at a Glance:

• 25 years on the market
• 100,000 SKUs across 80 item groups
• Over 30,000 sq. meter warehouse
• 600 employees
• 300 regular suppliers

Company performance pre-implementation (early 2017)

• Turnover 45-50 days
• Stockouts for Class A Products - Over 4%
• 70 000 SKUs
• 20 purchasing managers

 

Snapshot of implementation:

 

• Programme set-up and analysis of proper ERP data import took 3 months, while supplier orders were being tested
• Staff training for the new system was simplified due to the software's high level of automation. Order data for current reorder schedule are automatically created.
• Within 6 months 85% of reorders were being generated in Forecast NOW!.
• A single employee was able to deploy the new system, working only with the IT department (to integrate with the accounting system) and purchasing department (for testing).

 

Company performance post-implementation (mid-2019)

• Turnover improved by 40% to 27-35 days

• Stockouts were cut in half, to 1.4 - 1.7%

• The number of suppliers was increased from 240 to 300, SKUs increased from 70,000 to 100,000, and turnover climbed by 25% year-to-year, while the company reduced the number of purchasing managers from 21 to 17.